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Cookie Policy - The Mend Collective Ltd

Cookie Policy

Effective Date: 30 October 2025

Company: The Mend Collective Ltd

Company No. 16805268

Contact: help@mendcollective.health

1. What Are Cookies

Cookies are small text files placed on your device to make our website and community platform work efficiently and to help us understand how visitors use them.

2. Types of Cookies We Use

Type Purpose Examples
Strictly Necessary Essential for core functions such as log-in, payment, and security. Session ID, authentication token
Functional Remember your preferences and settings. Language or cookie-consent state
Performance / Analytics (Optional) Help us improve by measuring visits and engagement. Enabled only with consent. Google Analytics, Meta Pixel (future)

Note: Performance and Analytics cookies will only be used if you provide your consent through our cookie banner.

3. Third-Party Cookies

Some features (e.g. embedded video, payment) may use third-party cookies. We require those providers to comply with UK GDPR safeguards.

4. Managing Cookies

You can block or delete cookies via your browser settings.

Important: If you disable essential cookies, parts of the site may not function.

How to Manage Cookies in Your Browser:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

5. Future Changes

If we introduce analytics or marketing cookies, you will see an updated banner asking for consent before they are activated.

Questions about our use of cookies?

Contact us at: help@mendcollective.health